All exchanges must receive approval within 10 days from receipt of goods. We will not accept any exchanges without an RA number--packages sent to us without a valid RA number will be refused! We want you to be happy with your purchase and with our service! However, making exchanges takes time, money and effort. For this reason we have established a 18% restocking fee on all exchanges. All merchandise exchanged must be in its original, new, unused, unworn condition and must include all original undamaged packaging and instructions as well as all tags, protective covers, and other items that may have been attached to the merchandise.   Not doing this may result in your return being refused. Please insure all packages returned, as we're not responsible for goods received damaged. These damaged goods become the property of the buyer if not shipped adequately and you may be charged to send them back.

All returned merchandise must be in its original, new, unused, unworn condition, and include its original undamaged packaging, attached tags, instructions, etc. Following these guidelines will prevent any unnecessary charges. Any Special Order, electrical and fiberglass parts are not returnable. Cattle guards are built to order and are NOT not returnable after they have been built. Please be sure you want them before ordering!!

All returns or exchanges must be received within 10 business days from the date the RA is issued! Any returned items that do not follow the most general guidelines will be returned and no credits will be issued.